HOW DO I CHANGE OR CANCEL MY ORDER?
We are only able to change or cancel your order if your request is answered before your order is processed within 6 hours from the time that the order was placed. Be sure to include details about the changes you need to make- your new address, size, design, etc.
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.